A heat pump is the only piece of equipment in your home that works both seasons. It cools through a North Texas summer and reverses to heat through the winter, which means it accumulates roughly twice the run hours of a furnace or a straight air conditioner. That changes how it should be serviced and what fails on it. Graco Heating & Air has installed and repaired heat pumps across the region for over 30 years under TX License #TACLA00017212E.
Built for This Weather Pattern
Our regional weather favors heat pumps in a way that colder markets do not. The same characteristics that make them a good fit here also explain where they need attention.
Mild winters with occasional cold snaps mean a heat pump handles most winter days on its own, without leaning on backup heat.
Long cooling seasons reward efficiency. A single system covering both modes earns its keep across more months of the year here than almost anywhere.
Electric strip heat provides emergency heat capability, defrost cycle support and staged operation during the rare extreme temperature event.
Reversing valves, defrost controls and auxiliary heat sequencing are parts a furnace does not have. They need someone who tests them in both modes.
Constant auxiliary heat, frequent defrost cycles, or heating in one mode but not the other are all specific symptoms with specific causes. Tell us what you are seeing.
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Choose Your Service
Repair, replacement and the twice-yearly service a dual-mode system actually needs.
A heat pump can fail in heating mode, cooling mode or both, and the fault is rarely the same. We run mode-specific testing so the diagnosis matches the symptom you actually called about.
System design starts with load calculation and ends with auxiliary heat properly integrated, not bolted on. We install Armstrong heat pumps as ProTeam dealers and Daikin systems as a Daikin partner.
Because a heat pump runs year round, one annual visit is not enough. We service in spring for the cooling season and again in fall for heating, checking the components each mode leans on.
Start Here
That one-mode pattern usually points at the reversing valve or its control circuit. Book heat pump repair and mention which mode fails.
Strip heat is meant for cold snaps and defrost support, not daily operation. Constant auxiliary heat means the heat pump is not carrying its share, and it belongs in repair before the electric bill tells you the same thing.
One heat pump can replace both. Talk it through on our heat pump installation page, or compare it against gas furnace options if you prefer combustion heat.
Get on a bi-annual schedule through heat pump maintenance or one of our maintenance plans. Year-round equipment needs year-round attention.
Two visits, each aimed at the season ahead rather than a generic checklist.
SERVING LEWISVILLE AND BEYOND
Our Lewisville headquarters positions us perfectly to serve North Texas communities with quick response times, local climate knowledge, and area-specific solutions. Our established supplier relationships make serving our community even easier, both on the job and off.
We proudly serve homeowners throughout Denton, Collin, Dallas, Cooke, and Grayson counties. Our local expertise allows us to provide quick, reliable service across the region. If you're in the area, just give us a call to confirm service to your specific location.
We're Here to Help
What North Texas homeowners want to know about dual-mode systems
One System, Both Seasons
Whether the reversing valve has quit, the strip heat will not stop running, or you are pricing a system that handles heating and cooling in one, the same licensed team takes the call.
Reach us by phone or through the contact page and we will get you scheduled.
Serving North Texas
TACLA00017212E
Spring and Fall Service
and Daikin Systems
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